Deployment walkthrough · Orlando, Florida
Guest parking for a 308 home, three building community in Orlando
Three buildings, 308 homes, 42 visitor spaces and residents who read English, Portuguese and Spanish. This is how GuestPark is configured for that layout, what each person on the property sees, and what to measure in the first 90 days.
Deployment walkthrough, not a results claimThis is a configuration walkthrough, not a results report. It describes how GuestPark is set up for a real community layout in Orlando. The community is not named, it has not reported any results, and no outcome figures appear on this page. The limits shown are a proposed starting configuration that the leasing office can change at any time.
The starting point
The configuration was designed around four problems that are common at a community of this size, and that any guest parking system here has to answer.
- Hang tags. A tag says a car belongs, but not which car, which home, or until when. Tags are lent, copied and forgotten on dashboards.
- Office hours. Guests arrive in the evening and on weekends, when the leasing office is closed and nobody can issue anything.
- Wrongful tow risk. Florida allows towing from private property only under section 715.07 of the Florida Statutes, and anyone who improperly causes a tow is liable for its costs and damages. A guest towed by mistake is expensive in money and in trust.
- Three languages. Rules and forms written only in English leave residents who read Portuguese or Spanish guessing, and guessing leads to unregistered guests.
How GuestPark is configured
Everything below is set once in the leasing console. Every pass, from any source, obeys it.
| Setting | Value | Why |
|---|---|---|
| Buildings | 1, 2 and 3 (104, 104 and 100 homes) | Residents choose their building first, so home numbers never collide |
| Visitor spaces | 42, each with its own QR sign, labelled to match the paint | Guests can ask to park from the exact space they are in |
| Guests at once | Two vehicles per home | One celebration cannot fill the visitor lot |
| Passes per 30 days | Twelve per home, on a rolling window | Room for a weekly visitor and more, without a month end loophole |
| Days per car in any 30 | Ten, counted across every home | Spots a resident’s second car living on guest passes |
| Overnight | Allowed. Stays longer than three nights need office approval | Normal visits stay effortless, long stays get a look |
| Capacity | 42, the number of visitor spaces | No pass is issued for a space that does not exist |
| Tow grace period | 15 minutes after a pass ends | A guest walking to the car is not towed |
| Near match hold | On | A plate one character from a registered guest is held for a second look |
| Patrol access | One community PIN for the courtesy patrol and towing partner, changed when staff changes | No accounts to manage on the night shift |
| Languages | English, Português (Brasil) and Español | Residents choose once, and confirmations follow their choice |
Residents and invitations
Homes are imported from the rent roll, building by building. Each home receives a private passcode that the office can reset in a click. Invitations go out by email and text with a one tap sign in link, and residents who have not opened theirs get reminders on day 3 and day 7. Move outs seal the home’s passcode.
Signs
Each building lobby gets a QR sign that opens the community’s guest parking page in the resident’s language. Each of the 42 visitor spaces gets its own sign, printed from the console. Tow signs at the entrances are separate, and must meet Florida’s requirements on their own; our Florida towing guide lists them.
What each person sees
The resident
Scans the lobby sign or opens the community link, chooses building and home once, and the phone remembers. The camera reads the guest’s plate. Every visit length shows its exact end time. The pass arrives by text and email, and My passes shows active guests, how much of each limit is used, and buttons to extend or end a visit.
The guest
Parks in a visitor space and scans that space’s sign. Enters the home and the plate, in English, Portuguese or Spanish. The resident gets a text or email with an Approve button. After one tap, the guest’s phone becomes the live pass for that space, with the time remaining.
Patrol
Signs in on any phone with the community PIN and chooses Walk the lot. Plates are read and checked as the officer passes: one soft buzz for a guest, three for a problem. Near matches and the grace period hold before any tow, and photos with GPS and server time are sealed into a chained record.
The leasing office
The Spaces board shows all 42 spaces as free, guest parked or waiting. Alongside it: tonight’s lot, homes and passcodes, the rules, frequent guest alerts, the ban list, resident import and invitations, and an exportable record of every check and tow. The integration API and webhooks connect it to other systems.
A two week launch sequence
Suggested sequence
- Day 1. Import the three buildings from the rent roll and generate passcodes.
- Day 2. Print the lobby signs and the 42 space signs, and confirm each space label matches the paint.
- Day 3. Send invitations in each resident’s language. Brief the courtesy patrol and towing partner, and walk the lot together once.
- Days 3 to 10. Overlap week: existing tags still count, but every car found is registered, and the office calls homes that have not opened their invitation.
- Day 14. Tags retire on the published date. From then on, the plate is the pass.
The reasoning behind each step is in our guide to running guest parking without hang tags.
What to measure in the first 90 days
No targets are set here, because none have been measured. These are the numbers worth collecting from day one, so the owner can judge the program on evidence.
| Measure | How to collect it | What it tells you |
|---|---|---|
| Homes active | Homes that opened an invitation or registered a guest | Whether the rollout reached every building |
| Registrations per week, by source | Lobby sign, space request or office | How residents and guests actually use it |
| Space requests approved, and time to approve | Guest requests from the 42 space signs | Whether residents respond while the guest waits |
| Patrol walks and plates checked | Patrol activity | Whether enforcement is consistent night to night |
| Near match and grace period holds | Enforcement records | How often a second look changed the outcome |
| Tows and disputes | Sealed tow records | The outcome that matters most to residents |
| Calls to the office about parking | A simple staff log, started before launch | Workload, if a baseline exists to compare with |
What this walkthrough does not claim
It does not claim fewer tows, fewer complaints, time saved or any other result. Those can only come from the measures above, collected at a live property over time. When a community publishes measured results with its permission, they will appear here as a separate case study, labelled as such.
To see every side of this configuration on your own phone, open the live demo. To set up your own community, start here.