Feature · Visitor spaces
A QR sign at every visitor space
The hardest moment in guest parking is the guest who arrives unannounced. A sign at each visitor space turns that moment into a request: the guest scans, names the apartment and the plate, and the resident approves with one tap.
The short answer
Each visitor space gets its own QR sign, printed from the GuestPark console and labelled to match the paint. A guest scans it, enters the apartment they are visiting and their plate, and the apartment receives a link to approve or decline. When the resident approves, the guest’s page turns into the live pass for that space, and the Spaces board in the leasing office shows the space as guest parked.
The problem a space sign solves
Most guest parking systems assume the resident registers the guest before they arrive. Real visits do not work that way. A friend drops by, a family member is early, a caregiver arrives for a shift change. The guest parks in a visitor space, the resident has not registered anything, and the guest is left with two bad options: walk to the door and hope someone answers, or leave the car and hope patrol does not come by.
A sign at the space gives the guest a third option that keeps the resident in control. The guest asks, the resident decides, and the record exists before patrol ever sees the car.
How a request works, step by step
- The guest scans the sign. It opens the community’s visitor page for that exact space, with the space number already filled in.
- The guest names the apartment and the plate. The phone camera can read the plate, so nobody types it in the dark. A name and how long they plan to stay help the resident decide.
- The apartment is asked. The resident receives a link to approve or decline by email, and by text where texting is set up. A resident signed in to the community portal sees the request there too. If the resident misses it, the guest can send them the request link directly.
- The guest waits on the same page. It updates on its own. There is nothing to refresh and nobody to call.
- One tap decides. When the resident approves, the guest’s page becomes the live pass for that space, with the plate, the end time and a countdown. If the resident declines, the guest sees that too, and can move the car before it becomes a problem.
Safeguards built into every request
- The resident always decides. A guest can ask, never issue. Letting guests create their own passes would bypass every limit the community sets.
- Requests obey the limits. An approved request becomes a pass like any other, so guests at once, passes per 30 days, days per car, overnight rules and capacity all apply.
- The approval link works once. It carries a one time key that GuestPark stores only as a fingerprint, so a forwarded or reused link cannot approve a second car.
- Requests expire. A request nobody answers stops waiting after a short time, so a stale request cannot be approved hours later for a car that has gone.
The Spaces board
Every space with a sign appears on the Spaces board in the leasing console, live: free, guest parked, or a guest waiting for an answer. The office can see at a glance whether visitor parking is full on a Saturday night, which spaces are being asked for, and which requests are still waiting. Patrol sees the same passes on the lot, tied to the space they were issued for.
Printing and placing the signs
Space sign checklist
- Print one sign per visitor space from the console. Each carries the space label and its own code.
- Label each space in the console to match the paint on the ground, so V3 on the sign is V3 on the asphalt.
- Mount the sign at the head of the space, at eye level, where a driver sees it before getting out.
- Keep tow signs separate. Registration signs should be friendly; tow signs carry the legal notice your state requires.
- Renaming a space later is safe: the code in the printed QR never changes, so the sign keeps working.
- Keep the lobby sign for residents, so the two signs never compete for the same job.
Communities without marked visitor spaces can still take requests. Every community has a visitor link that asks for the apartment and plate without a space, and it can go on a sign at the entrance or in a welcome message.
When a space sign is the right tool
Space signs fit any community with marked visitor parking: garden style apartments, mid rise buildings with surface lots, condo towers with a visitor row, and townhome communities with guest bays. They matter most where guests arrive in the evening and on weekends, when the leasing office is closed and nobody can issue anything by hand.
You can try the whole flow now. Open the live demo, choose the guest side, and stand at a space the way a guest would. Then see the Orlando walkthrough, where 42 visitor spaces each carry a sign, and how patrol checks those passes on the lot.
Questions
- What if the resident does not answer?
- The guest can send the resident the request link from their own phone. If nobody answers before the request expires, the guest sees that it was not approved and can move the car.
- Can a guest register without the resident?
- No. A guest can only ask. The resident, or the office for communities that require approval, decides.
- Do space signs replace the lobby sign?
- No. The lobby sign is for residents registering guests ahead of time. Space signs are for guests who are already parked.
- Can we rename or renumber a space later?
- Yes. The code inside the printed QR never changes when a space is renamed, so the sign on the post keeps working.
See it on your own layout.
Tell us about your buildings, visitor spaces and rules, and we will walk you through GuestPark set up the way your community would use it.